Share Your Experience

We love seeing our patients, and we love reading your positive feedback even more. So, help spread the word about our hearing care services in Downtown Berkeley. Your kind words just might inspire someone to get their hearing seen to.

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  • Jonathan Matthew Beck4/10/2018

    I was on vacation and had a bad case of swimmers ear and I got an appointment here within 24 hours and he cleaned my ear wax or with an expert touch. It's great to be able to hear again!

  • Heather Cattell1/18/2018

    This has probably been my best-ever consumer experience. Jonathon was SO patient, well-informed, and intelligent that for the first time ever, my mother was able to find hearing aides (after trying at 3 other places over the last 3 years). He was extremely patient and thoughful, and, I think, tried out 7 different kinds over 9 months with her, until he found one that was workable for her (my mother's ears are small!). He explained everything in clear and thoughtful ways that left my mother willing to follow through with all his instructions (my mother was a scientist). So, I can not recommend this place highly enough. People were friendly, kind, patient, knowledgeable, and willing to go beyond the normal limit to make sure things are right for people.

  • Grace Gilliam11/12/2017

    A few years ago, I upgraded to behind-the-ear bluetooth enabled ReSound hearing aids. The support I have received from audiologist Jonathan Lipshutz has been beyond wonderful. He always is informed and personable, willing to explain all the components and try out changes with full attention to my input and experience. Office Manager John Chakan is reliably friendly, helpful, and well-informed. I highly recommend the Berkeley Hearing Center; I can't imagine better support than what I receive here!

  • Jason Cotton8/03/2019

    Berkeley Hearing Center gets my highest possible recommendation! I went in to get some custom tips made for my Westone in-ear monitors. Jonathan and John are consummate professionals and a joy to work with. The fit of one of the tips was initially not perfect, and Jonathan insisted upon iterating on it until I was completely satisfied. The net result is that I'm simply delighted with the finished product. As an aside, the new location (a converted Victorian) is great and features plenty of free parking in the front lot. A fabulous experience in every aspect. Thanks again, Gentlemen!

  • fanshen vandivere4/17/2018

    Jonathan has been utterly professional, yet personable, and has patiently steered me through the technical aspects of hearing aid acclimation. More importantly, he has a level of empathy which makes the psychological acceptance of my condition less onerous. I highly recommend him for this process!

  • Mark Graham4/13/2018

    Great service! Jonathan and John have supported me through thick and thin. From Jonathan’s initial exam and subsequent fitting to my losing my aids twice. John with his basso profundo now takes care of some minor repairs, leaving Jonathan to concentrate on the heavy lifting.